Privacy Policy

Discover Best propagation stations designed with handcrafted wooden bases and clear glass vials for your home.

Store Name: Treeviix

Legal Business Name: The Propagation Station

Business Name: treeviix

Effective Date: August 25, 2026

Last Updated Date: August 25, 2026

At Treeviix, accessible from treeviix.site, protecting customer privacy and ensuring the security of personal data is a foundational priority. This Privacy Policy details how Treeviix collects, uses, handles, retains, and protects customer information when you browse our catalog, purchase plant propagation stations, hydroponic glass planters, or contact our customer support team across the United States. We respect your data protection rights 

1. WooCommerce Platform and Infrastructure

Treeviix is built and operated on the WooCommerce platform powered by WordPress. WooCommerce supplies the necessary e-commerce software infrastructure for managing product listings, shopping carts, customer registrations, guest checkouts, and order processing workflows. While WooCommerce powers our technical platform, Treeviix remains independently responsible for configuring privacy settings, securing customer records, managing data retention rules, and upholding data protection obligations. To learn more about standard platform privacy configurations, you can review the official WooCommerce Privacy Documentation.

2. Store Niche and Customer Context

Treeviix specializes in retail botanical home decor, specifically plant propagation stations, glass hydroponic terrariums, wooden stand planters, and indoor gardening accessories. The personal information we collect is strictly necessary to process your orders, deliver fragile glass and wooden products safely across the United States, provide post-purchase customer service, manage returns, and maintain website security.

3. Personal Information We Collect

We collect personal information directly from you when you interact with Treeviix. The categories of information collected include:

  • Contact Information: Your full name, email address, phone number, shipping address, and billing address.

  • Order and Transaction Details: Products purchased, cart contents, order totals, transaction dates, delivery records, and order fulfillment status.

  • Payment Information: Credit card brand, partial card digits, payment authorization tokens, and billing verification details handled securely via third-party payment gateways.

  • Account Information: Account login credentials, password hash, and stored order history for registered users.

  • Technical and Device Data: IP address, browser type, device identifiers, operating system, network connection data, and store browsing activity logs.

  • Communication Records: Records of customer support emails sent to info@treeviix.site or telephone inquiries made to +12018539471.

4. Payment Data Handling and Security

Financial security is critical when purchasing propagation supplies online. Payment processing on Treeviix is handled directly by verified, PCI DSS-compliant third-party payment processors. All sensitive financial transactions occur across Secure Sockets Layer (SSL) encrypted connections.

Treeviix never stores, collects, or retains full credit card numbers, CVV security codes, or card PIN numbers on local servers. Third-party payment gateways receive billing details directly to authorize transactions, prevent fraud, and issue approved refunds back to your original payment card.

5. Purposes of Processing Personal Information

Treeviix uses your personal data exclusively for legitimate business purposes connected with fulfilling your shopping requests. These include:

  • Fulfilling orders for propagation stations, packaging glass components securely, and managing shipment dispatch.

  • Processing credit card transactions, validating billing details, and issuing authorized refunds.

  • Sending automated transactional communications including order confirmation receipts and shipment tracking notices.

  • Providing prompt customer support, handling transit breakage inquiries, and processing return requests.

  • Detecting, investigating, and preventing fraudulent orders, security threats, or unauthorized website access.

  • Optimizing store layout, analyzing catalog traffic, and maintaining technical performance on treeviix.site.

  • Complying with statutory accounting rules, tax regulations, legal process obligations, and commercial laws.

6. Cookies and Tracking Technologies

Treeviix utilizes standard browser cookies and session logs to deliver a seamless shopping experience on WooCommerce. Cookies are small data files stored on your internet browser by our website servers.

  • Essential Cookies: Required to keep track of items placed in your shopping cart, maintain session status during checkout, and enforce store security protocols.

  • Functional Cookies: Remember user site preferences, language settings, and account login credentials for returning visitors.

  • Analytics Cookies: Help Treeviix analyze visitor interactions, traffic trends, popular planter categories, and checkout completion performance without compiling personal identity profiles.

You can choose to disable or block non-essential cookies through your web browser settings menu. Note that disabling essential cookies may impact your ability to add items to your shopping cart or complete orders on treeviix.site.

8. Information Sharing and Third-Party Service Providers

Treeviix does not sell, rent, trade, or leak your personal contact details or private customer records to third parties for commercial gain. We share necessary personal data only with trusted third-party service providers who assist us in operating our store:

  • Shipping Carriers: Transport parcel carriers receive your name, physical delivery address, and phone number to deliver your propagation station orders.

  • Payment Gateways: Payment processing partners process encrypted credit card payment credentials to authorize charges and issue refunds.

  • Hosting and Platform Providers: Secure Web hosting infrastructure providers host WordPress and WooCommerce data tables under strict access controls.

  • Legal Obligations: We may disclose customer information if required to do so by applicable federal or state laws, law enforcement subpoenas, or court orders to protect our legal rights.

9. Data Policy Against Selling Contact Information

 Treeviix maintains a strict policy regarding customer records: We do not sell personal information, customer email addresses, phone numbers, or mailing addresses under any circumstances. Personal data collected by Treeviix is used solely for serving store shoppers and processing customer transactions.

10. Data Retention Schedule

Treeviix retains personal data only for as long as necessary to fulfill the processing purposes outlined in this policy, unless a longer retention period is mandated by state law or legal accounting rules:

  • Order and Invoice Records: Retained for standard statutory tax, accounting, audit, and legal protection periods.

  • Customer Support Inquiries: Retained for up to 12 months post-resolution to reference purchase history and guarantee customer satisfaction.

  • Account Information: Maintained while your user account remains active, or erased upon direct account deletion request.

11. Data Protection Measures

Treeviix implements physical, technical, and administrative safeguards to protect your personal data from unauthorized access, loss, theft, alteration, or disclosure. All website interactions across treeviix.site are secured via SSL certificate encryption protocols. Server access is restricted strictly to authorized store management personnel. While we employ robust industry protection practices, no online storage system can guarantee complete immunity against external cyber threats.

12. Customer Data Rights and Data Deletion

As a valued shopper on Treeviix, you hold clear rights regarding your personal information under applicable United States privacy standards:

  • Right of Access: You may request a copy of the personal data held about you by Treeviix.

  • Right to Rectification: You may request corrections to inaccurate, incomplete, or outdated personal contact details.

  • Right to Erasure (Data Deletion): You may request that we delete your personal account data or customer profile, subject to statutory tax record retention obligations.

  • Right to Opt Out: You may opt out of promotional emails at any time by contacting our privacy team.

To exercise any of these rights or submit a formal data deletion request, email our privacy representative at info@treeviix.site. We handle all customer data requests within 30 days without charging administrative fees.

13. Children Privacy Guidelines

Treeviix does not target its products, website content, or marketing at minors. Our website and retail services are intended for adult consumers aged 18 and older. We do not knowingly collect personal data from children under 13 years of age. If a parent or guardian discovers that a child has submitted personal details to Treeviix, please contact us immediately for swift data removal.

14. International Data Considerations

Treeviix operates from Ridgefield Park, New Jersey, in the United States, and ships exclusively to customers within the US. If you access treeviix.site from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States in accordance with US privacy standards and this policy.

15. Related Policy Guidelines

To view our full operational standards and store guidelines, please consult our dedicated legal pages on Treeviix:

16. Contact Us

If you have questions, comments, or data privacy inquiries regarding this Privacy Policy, please contact the Treeviix customer privacy team: