Terms of Service

Discover Best propagation stations designed with handcrafted wooden bases and clear glass vials for your home.

Here is the updated Terms of Service with the new contact details, clickable links, bold section headings, and structured tables:

Store Name: Treeviix

Legal Business Name: The Propagation Station

Business Name: treeviix

Effective Date: August 25, 2026

Welcome to Treeviix. These Terms of Service govern your access to and use of Treeviix (treeviix.site), including all browsing activities, account features, order placements, payment transactions, delivery services, and customer care interactions. Throughout this document, the terms “we”, “us”, and “our” refer directly to Treeviix as an independent e-commerce retailer operated out of Ridgefield Park, New Jersey, United States. The terms “you” and “your” refer to any website visitor, account holder, or customer ordering plant propagation stations, glass hydroponic planters, desktop terrariums, or related botanical home decor accessories from our website.

By browsing Treeviix, submitting inquiries, or completing a purchase at checkout, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service as well as our complementary customer policies. If you do not agree to these terms, you must refrain from accessing or purchasing from our website.

Section 1: Eligibility and Customer Requirements

By using Treeviix, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction of residence. If you are under the legal age of majority, you may only place orders under the direct supervision of a parent or legal guardian who accepts full responsibility for these terms. We sell and deliver items strictly within the United States of America. You are responsible for ensuring that all order entries, shipping addresses, email addresses, and payment details provided to Treeviix are accurate and complete.

Section 2: E-Commerce Platform Reference

This website is built and powered by the WooCommerce e-commerce framework on the WordPress platform. WooCommerce provides the online storefront infrastructure, shopping cart system, and inventory management database that allow us to offer plant propagation stations to you. Please note that your purchase agreement, payment obligation, shipping fulfillment, and customer service relationship are strictly between you and Treeviix. You are not entering into a contractual sales agreement with WooCommerce or Automattic by purchasing from our store.

For additional details regarding how WooCommerce platform setups support compliant online retail standards, you may reference the official WooCommerce Privacy Documentation.

Section 3: Products, Availability, and Niche Specifications

Treeviix specializes in botanical home decor accessories, primarily plant propagation stations, glass test tube planters, desktop hydroponic bulb terrariums, wall hanging glass vessels, and wooden frame support stands. We strive to display product images, glass dimensions, wooden finish colors, and structural descriptions as accurately as possible.

However, because natural wood materials display organic variations in grain pattern, texture, and natural coloration, slight visual differences between displayed photos and delivered items may occur. These natural variations do not constitute product defects. All product offerings on Treeviix are subject to inventory availability, and we reserve the right to limit sales quantities per customer or discontinue products when necessary.

Section 4: Pricing, Currency, and Tax Transparency

All prices listed on Treeviix are strictly quoted and charged in United States Dollars (USD $). Product prices displayed on item pages represent the complete item price. We maintain total price transparency in full accordance with requirements:

  • Item Pricing: Displayed clearly on each propagation station product page.

  • Shipping Cost: Free ($0.00 USD) standard shipping on all orders nationwide.

  • Restocking Fee: $0.00 USD on all returned merchandise.

  • Hidden Fees: Zero mandatory fees, zero processing surcharges, and zero hidden handling fees added at checkout.

In the event of a technical pricing error where an item is accidentally displayed at an incorrect price due to a system glitch, Treeviix reserves the right to cancel any orders placed under the incorrect figure. We will notify you immediately via email and issue a 100% refund of any amount charged.

Section 5: Order Placement, Acceptance, and Cancellation

When you place an order on Treeviix, you will receive an automated order confirmation email containing your purchase summary, order number, and delivery address. This confirmation indicates that we have received your request, but it does not represent final order acceptance. Order acceptance and binding sales agreement occur when your propagation station is packed and dispatched from our facility with an assigned carrier tracking number.

If you wish to modify or cancel an order after placement, you must contact our team immediately at info@treeviix.site or +12018539471 within 2 hours of checkout. Once an order enters warehouse fulfillment, cut-off processing, or carrier loading, it cannot be canceled prior to delivery, but you may return it for free following arrival in accordance with our return guidelines.

Section 6: Payment Processing and Security

Treeviix accepts major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. All transactions are processed through Secure Sockets Layer (SSL) encryption software and PCI DSS-compliant payment gateways. Treeviix does not see, harvest, or store your full 16-digit payment card numbers or security CVV codes on our servers.

You agree to provide current, complete, and accurate billing and contact information for all purchases made on Treeviix. If a transaction fails or is rejected by your financial institution, we reserve the right to suspend order processing until payment is fully authorized.

Section 7: Shipping and Delivery Terms

Treeviix delivers physical shipments exclusively within the United States. Our standard delivery parameters are strictly coordinated with our dedicated site policies:

Parameter Details
Standard Shipping Fee Free ($0.00 USD) on all orders across the United States
Daily Order Cut-Off Time 5:00 PM EST (Eastern Standard Time)
Warehouse Handling Time 1 to 2 business days (Monday through Friday)
Carrier Transit Time 3 to 5 business days (Monday through Friday)
Total Estimated Delivery Time 4 to 7 business days from checkout
 

Tracking information will be emailed to you upon dispatch. For full delivery guidelines, carrier details, and address update procedures, please review our official Shipping Policy.

Section 8: Returns, Refunds, and Transit Glass Damage

We stand behind the craftsmanship of our plant propagation stations. Customers have a 30 calendar day window from carrier delivery to request a return. Key terms of our return framework include:

  • Return Window: 30 calendar days from the date marked delivered by the freight carrier.

  • Return Shipping Cost: Free ($0.00 USD). Treeviix provides a prepaid return shipping label.

  • Restocking Charges: $0.00 USD restocking fee.

  • Inspection Time: 1 to 2 business days upon warehouse arrival.

  • Refund Posting Time: 3 to 5 business days back to your original payment method upon approval.

  • Broken Glass Guarantee: Because glass propagation vessels are fragile, any item arriving broken or chipped will be replaced at zero extra cost upon submitting photo evidence to info@treeviix.site within 48 hours of delivery.

For complete step-by-step instructions on packing and authorization, please review our comprehensive Refund and Returns Policy.

Section 9: Intellectual Property Rights

All content published on Treeviix, including website design, graphics, custom text, product descriptions, photography, software code, branding assets, logos, and page layouts, is the exclusive intellectual property of Treeviix and protected under United States and international copyright laws. You are granted a limited, non-exclusive, non-transferable license to access and view content strictly for personal, non-commercial shopping use. You may not reproduce, distribute, modify, scrape, or republish any material from this site without prior written consent from Treeviix.

Section 10: Prohibited Website Activities

When interacting with Treeviix, you agree not to engage in any activity that harms the website, operational security, or customer experience. Prohibited activities include, but are not limited to:

  • Executing fraudulent transactions, using unauthorized payment cards, or submitting false order details.

  • Attempting to breach, test, or probe website SSL security systems or server firewalls.

  • Using automated web scrapers, data mining tools, or bots to harvest product data, imagery, or pricing.

  • Uploading malicious software, computer viruses, Trojan horses, or corrupted code.

  • Engaging in unlawful activities, harassing support staff, or violating state or federal laws.

Treeviix reserves the right to terminate customer accounts, block website access, and cancel orders from users who violate these conduct standards.

Section 11: Product Warranties and Warranties Disclaimer

Our propagation stations are designed for indoor decorative and horticultural propagation use. While we ensure all products are inspected prior to dispatch, Treeviix provides website content and products on an “as is” and “as available” basis, except for express guarantees detailed in our official store policies.

We do not guarantee that your plant cuttings will successfully grow roots, as plant survival depends on external biological factors such as natural light, water temperature, plant health, and room humidity. To the maximum extent permitted by applicable United States law, we disclaim all implied warranties of merchantability or fitness for a particular biological outcome.

Section 12: Limitation of Liability

To the fullest extent permitted by law, Treeviix, its officers, managers, employees, and suppliers shall not be held liable for any indirect, incidental, punitive, special, or consequential damages resulting from your use of our website, product assembly, handling of glass vessels, or reliance on site content. In no event shall our total aggregate liability to you for any claim arising out of or relating to a purchase exceed the total amount actually paid by you for the specific item in question.

Section 13: Customer Privacy Protection

Your privacy is important to us. We handle all personal contact details, transaction records, shipping addresses, and communication logs in strict accordance with our privacy practices. We do not sell, rent, or trade your personal data to third-party marketers. Please read our official Privacy Policy to understand how your data is collected, secured, and managed.

Section 14: Governing Law and Dispute Resolution

These Terms of Service, along with all sales transactions and disputes originating from Treeviix, shall be governed by, construed, and enforced in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any legal action, dispute, or proceeding arising out of these terms shall be resolved exclusively within the state or federal courts located in Bergen County, New Jersey.

Section 15: Severability and Entire Agreement

If any individual provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining terms shall remain in full force and effect.

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the entire legal agreement between you and Treeviix regarding your use of the website and purchase of items.

Section 16: Modifications to Terms of Service

Treeviix reserves the right to update, modify, or replace any part of these Terms of Service at any time by posting the revised document directly to this page. The Effective Date at the top of this document will be updated accordingly. Continued use of or access to our website following the posting of modifications constitutes acceptance of those updated terms.

Section 17: Contact Information

If you have any questions regarding these Terms of Service, need assistance with an order, or wish to clarify any purchase condition, please contact our support team: